Omnium Customer Portal Privacy Notice
G+D Netcetera adheres to high standards of data protection of personal data collection and processing.
This Privacy Notice explains what information the Omnium Customer Portal collects about its users and what we do with that information.
This Privacy Notice applies to the information that we obtain through your use/registration in the Omnium Customer Portal services https://omnium-client.braingroup.ch/ via a device or when you otherwise interact with G+D Netcetera.
G+D Netcetera acts as a platform provider in the relationship between users and their financial institutions or independent financial advisors via the Omnium Customer Portal.
In this notice, when we talk about personal data, we mean any information that relates to an identifiable natural person.
If you wish to use the Omnium Customer Portal, you must accept all the provisions of this Privacy Notice. If you do not agree to any provision of this Privacy Notice, you will not be able to register or use the Omnium Customer Portal.
Please note that we may amend this Privacy Notice from time to time.
For the purpose of this Privacy Notice the controller of your personal data is:
Netcetera
Zypressenstrasse 71
8004 Zürich
Switzerland
T +41 44 297 55 55
info@netcetera.com
https://www.netcetera.com
Privacy Contact:
privacy@netcetera.com
Please read the Privacy Notice carefully to understand our approach and practices regarding your personal data and how we will treat it.
Note regarding the Omnium Client Portal
If you use the Omnium Client Portal, the specific Privacy Policy of the Omnium Client Portal also applies. You can access it here:
Omnium Customer Portal Privacy Notice
What types of personal data do we collect?
When you use or register with the Omnium Customer Portal, we collect two types of personal data: App Data and Log Data.
App Data
App Data are collected to enable the normal use of the Omnium Customer Portal. These are provided directly by you and include:
- Name and surname
- Contact information such as email addresses
- Organization name
- Financial information that is already processed, stored, and available in the Omnium Customer Portal
Without this data, we may not be able to provide you with the full functionality of our services.
Log Data
Log Data are collected automatically during normal operation of our infrastructure (e.g., HTTP servers, Sentry servers). These include:
- IP address
- Web browser type and version
- Operating system
- Your time activity on the Portal, including entry and exit
- Anonymized data entered in dialogues
Please note that some of these data, such as IP addresses, are anonymized. This means we cannot identify your location or associate your Portal usage with any other personal data we hold.
The collection of Log Data is necessary for the secure and efficient operation of the Omnium Customer Portal and helps us improve our services.
How we Collect Data
We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically
Data that is Given to us by You
a. when you contact us upon login via Budget Planner
b. when you register with us and set up an account to receive our service
in each case, in accordance with this privacy notice.
Cookies
Omnium Customer Portal uses only necessary cookies. These cookies are “Session cookies”, They are temporary, first-party, session-based cookies, often referred to as transient or non-persistent cookies.
We do not use cookies to identify and track the users. We do not use cookies to analyze the website usage and assist in our marketing efforts.
You will find more information on the use of our cookies and website analytics here: https://www.netcetera.com/privacy-policies/cookie-policy.html
What is the purpose and the legal grounds for processing your personal data?
We always process your personal data for a specific purpose and only process the personal data relevant to achieve that purpose.
We process your personal data based on the following legal grounds for:
- the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract,
- based on your consent, voluntarily provided by you (e.g. when you create an account);
- compliance with a legal and regulatory obligations to which we are subject;
- the purposes of our legitimate interests.
We process your personal data for the following purposes:
- Managing our relationship with you, including communicating with you in relation to our service.
- Providing and improving our products and services.
- Meeting our legal and regulatory obligations.
Who do we share your personal data with?
Sometimes we share your personal data with third parties, including other companies or offices of G+D Netcetera in connection with our business strategy and where necessary for us to provide you with our products and services.
We take steps to ensure they meet our confidentiality and data security standards, so that your personal data remains secure.
We may disclose personal data to public authorities, regulators or governmental bodies when required by law or regulation or if an authority or governmental body has issued an order requesting such personal data from us. Before we provide the information, we will inform you if the applicable law allows us to do so.
We store and process your personal data on servers located within Switzerland. We do not transfer your personal data outside of Switzerland and/or the EEA. If special cases require a transfer of personal data outside of Switzerland and/or the EEA, we only do so where (i) the country ensures an adequate level of protection for your personal data, (ii) we have put appropriate safeguards in place to protect your personal data or (iii) the transfer is permitted by applicable laws.
If you would like to find out more about the appropriate safeguards that we have in place to govern the transfer of your personal data you can contact us at privacy@netcetera.com
How long do we keep your personal data?
We only store personal data for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal or official requirements.
How do we keep your personal data secure?
We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, disclosure, alteration, or destruction.
What are your privacy rights and how can you exercise them?
You have the right to:
- access your personal data and to be provided with certain information in relation to it, such as the purpose for which it is processed, the people to whom it is disclosed and the period for which it will be stored;
- require us to correct any inaccuracies in your personal data without undue delay.
- require us to erase your personal data.
- require us to restrict processing of your personal data.
- receive the personal data which you have provided to us, in a machine readable format.
Please note that these rights are not absolute and are subject to certain exemptions under applicable data protection law.
If you have any questions regarding data protection or would like to exercise any of your rights, please contact:
If you are not satisfied with G+D Netcetera’s response, you have the right to make a complaint to the data protection authority in the jurisdiction where you live or work, or in the place where you believe an issue in relation to your data has arisen.