ATG All­fi­nanz & Trust AG

From the Excel solu­tion to Omnium pen­sion and life planning

« I never thought before that the use of tools in consul­ting could be so effective. »

Gabor Gas­par, Part­ner at ATG All­fi­nanz & Treu­hand Group AG

Today, I show cus­to­mers Omnium plans live on the screen. The changes in life events and opti­mi­za­tions are direct­ly visible on the screen – the imme­diate « aha » effect is guaranteed.

The result

ATG’s finan­cial advi­sors use all the func­tio­na­li­ty Omnium offers regar­ding pen­sion and life plan­ning. Omnium is used in the consul­ta­tion with the cus­to­mer. Data is cap­tu­red, enri­ched and amen­ded, where requi­red. Pro­jec­tions can be imme­dia­te­ly vie­wed and adjus­ted toge­ther with the cus­to­mer. All the paper­work is eli­mi­na­ted. A paper ver­sion of the out­put is crea­ted upon expli­cit request only. Other­wise, the cus­to­mer receives the sum­ma­ry of the deve­lo­ped plan by e‑mail with a PDF attachment.

The ini­tial situation

For many years, ATG had been wor­king with an Excel solu­tion crea­ted in-house to set up finan­cial plans. Flexi­bi­li­ty was high. Howe­ver, the solu­tion was also prone to errors. Car­rying out the four eyes control mecha­nism was almost impos­sible as it was very time-consu­ming. In addi­tion to the large ini­tial effort, the constant main­te­nance effort was high. Fur­ther­more, tax data was only inclu­ded in the plan­ning in a very rudi­men­ta­ry way. Ano­ther disad­van­tage was that the cus­to­mer could not be shown any screen views during the dis­cus­sion. Only paper was used, and revi­sions and their effects could not be shown clear­ly to the customer.

The pro­ce­dure

ATG eva­lua­ted various soft­ware pro­vi­ders in the Swiss mar­ket. The price/​performance ratio of Omnium had convin­ced the mana­ge­ment very qui­ck­ly. After the order was pla­ced, advi­sor accounts were set up and com­pa­ny-spe­ci­fic confi­gu­ra­tions were adjus­ted. Omnium Soft­ware as a Ser­vice model was run­ning within a few days only. A « power user » was appoin­ted in the com­pa­ny, who was inten­si­ve­ly invol­ved with Omnium pen­sion and life plan­ning as well as with pen­sion ana­ly­sis. His know­ledge was stea­di­ly trans­fer­red to other employees. Brain­group pro­vi­ded sup­port in the form of a short trai­ning course as well as sup­port via tele­phone, mail or « teams » with screen sharing.

The advan­tages

  • Omnium finan­cial advice and finan­cial plan­ning can be used in real time via tablet, the pre­vious paper­work is lar­ge­ly eliminated
  • The gra­phi­cal repre­sen­ta­tions and ani­ma­tions in the consul­ting tool are well recei­ved by cus­to­mers, crea­ting a consul­ting expe­rience is guaranteed
  • Four-eye control is enabled with Omnium
  • Pen­sion figures and tax data are auto­ma­ti­cal­ly upda­ted seve­ral times a year, no ins­tal­la­tion of updates is required